Dispute Resolution

Dispute Resolution

You can speak to our Compliance Director who can be contacted on 01636 233 200. You can also contact us in writing, or email at:

Compliance Director
DB Wood
Potterdyke House
31-33 Lomabrd Street
NG24 1XG

Email: a.brooks@dbwood.co.uk

You can also refer your complaint to the Financial Ombudsman Service if we don’t resolve the matter to your satisfaction. The Financial Ombudsman Service can help resolve disputes between firms and their customers, they’re entirely independent, and the service is free.

You can contact the Financial Ombudsman Service at:

The Financial Ombudsman Service, Exchange Tower, London E14 9SR

Phone:0800 0234 567 Email: complaint.info@financial-ombudsman.org.uk

Website: www.financial-ombudsman.org.uk

FCA registration number: 209530